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Payment

  • What are the accepted payment methods?

    On tezenis.com you can pay via:

    • - Credit Card
    • - Paypal
    • - Apple Pay
    • -Gift Card / e-Gift Card.
    Visa Mastercard Visa Electron Maestro Paypal American Express
  • Can I pay with cash or bank transfer?

    At the moment it is not possible to pay with cash or bank transfer.

  • Can I pay my order with a Gift Card bought in a store?

    Yes, the Gift Cards bought in our physical stores can be used online on tezenis.com. In the checkout you will need to enter the card number and the PIN code in the appropriate boxes. The PIN code can be found by scrubbing the silver box on your card.

  • When is the amount charged on my credit card?

    For payments made via credit card, Paypal and Apple Pay, the amount of your order will be charged only when your order is shipped.

  • Why does my payment seem charged twice?

    There is a difference between authorization and payment: when you make an online order there is always the payment authorization. An authorization is a pending payment or an amount withheld in a payment account. It is not a real charge and is usually shown in the pending charges section of credit cards. The actual collection is only made when the garments come out physically from our warehouse. If you see the amount authorized as collected, please contact your bank directly so they can "unlock" the amount withheld.

  • Is my payment safe?

    Of course it is. Payment is completely secured by one of the most important global certificate authority which is Comodo. Further more all the information entered to make your purchase are in conformity with the processing of personal data and will be treated in full accordance with the privacy laws. The site is also in conformity to all spam and viruse controls. Navigation is completely safe.

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