Tezenis has a special team of personal shoppers available with regard to the technical specifications and fit of every single product, and is continually updated about the trends and styles in the current collection. Our personal-shopper service is available from Monday to Saturday, via chat and email, from 09:00 until 21:00.
We do our best to make our pictures look as close as possible to the items in all ways, starting with the color, fabric, details and wearability. However, please keep in mind that the actual color of a product may vary slightly from what is shown in one of our website images.
Yes, except for the products which are exclusively available online.
Yes, the prices that you find online are the same of our shops, except for the products which are exclusively available online.
Each week you can find new products on our online shop and in our stores. You can find them in the "New Arrivals" section. If you would like to be always updated with the new arrivals and trends, subscribe to our Newsletter and follow us on our social networks. If you see a product on the website that is still not available to order and has a "Coming soon" banner, you can subscribe to receive a notification when the product becomes available online. All you have to do is go to the product page, choose color and size, and insert your email address. If you are a logged user, you can simply add the product to your wish list.
If you found a product that you want to buy, but your size is not available
at the moment, we can send you an email as soon as it is available again. To
be notified when a product is back in stock, you need to go to the product
page, choose color and size, and insert your email address. If you are a
logged-in user, you can simply add the product to your wish list.
Tezenis.com sells all products in perfect conditions, so if it happens that
defective item, you can do the return
procedure and contact immediately our Customer Care.