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Welcome to the Calzedonia Group websites. In thanking you for having visited our web pages, we take the opportunity to point out that access to the Calzedonia Group websites and the use of the services and contents included therein, are activities regulated by these General Conditions for use (hereinafter to be known as "General Conditions"). A FAQ has been compiled to facilitate your consultation of the page. We would kindly remind you that by accessing our sites and/or by using even one of the Services provided, you confirm knowledge and acceptance of the General Conditions as published on this page. If you should not accept these conditions, we would kindly ask you to refrain from accessing and using the contents and the services offered on our websites forthwith.

Glossary

In order to offer a clearer and easier consultation of the sites, we have supplied a glossary of the most frequently used terms on this page.

a) Calzedonia Group (hereafter to be known also as "Calzedonia") : indicates the site manager, the domains and the sub-domains which are registered for each of the brands of the Calzedonia Group, which include amongst others for example: CALZEDONIA, INTIMISSIMI, TEZENIS, FALCONERI and HOTEL VERONESI LA TORRE. Calzedonia Group is also the proprietor of the domains, the websites and the Contents supplied within and the administrator and/or proprietor of all IT and other support infrastructure;

b) Websites : specifies the web portals related to the Calzedonia Group, which consist of the Services and Contents which are made available to the User;

c) Services : indicates all the activities and the operations which the Users can carry out in relation to the Contents which are made available on the Websites;

d) Contents : means amongst others and by way of example, the audio and video material, information, graphics, photographs and/or images, illustrations, pictures, logos, projects and any other type of original or reproduced material published on the websites or sent by them, including software, the operative processes of the websites, menus, web pages, layout, graphics and colours.

e) User : specifies the users of the Sites and the Services supplied therein.

How will I know if the conditions contained on this page have been modified?

If you wish to receive constant updates regarding the General Conditions, we recommend that you consult this page regularly. This will allow you to check if possible modifications or changes have been implemented since your last visit to the Website. Indeed Calzedonia, whenever implementing modifications - either partially or totally - will take the necessary steps to make the updates available by publishing them on this page.

Can I use the Calzedonia Group Websites for professional reasons?

The Contents and Services on our Websites are normally intended for personal use. This means that if, for example, you consult the pages, download product information, etc., you will be using the material for inappropriate commercial, entrepreneurial and professional purposes.

However, if the Service you are using is amongst those that allow you to make purchases, in this case you can use the Service both for professional and personal use. This means that you are free to make purchases which are both related and unrelated to your professional activities through our Websites.

What conditions and limits are imposed when using the Calzedonia Group Websites?

When accessing our websites and the relative Contents and Services, you must:

Navigate and use the Website and Services at your complete and free discretion, whilst assuming total and sole responsibility
Not use the Websites for illegal purposes or to commit illegal actions
Not use the Websites in such a way that would interrupt, damage or compromise the efficiency and the functionality either partially or totally of the above
Recognize the fact that Calzedonia cannot be held responsible for events in relation to possible damage to your or a third party's computer, equipment or any data stored therein, except in possible cases of serious errors and wilful intent which can be directly linked to Calzedonia
Release Calzedonia and subjects from any responsibility in relation to your conduct whilst using the Websites and Services
Recognize that Calzedonia cannot be held responsible for losses and damage in relation to any form of use and the functionality of the Website, including (without restrictions) any damage in relation to the suspension, interruption, lack of functionality and/or inaccessibility to the Websites or Services, damages related to transmitted viruses and harmful material, damages related to loss of business, loss of earnings, interruption of business, loss of business information and/or any other type of pecuniary loss, except in the case of damage caused by wilful intent and serious errors
Declare to be aware and to accept that Calzedonia does not guarantee the accuracy and the completeness of the Contents and furthermore does not guarantee that the Websites, Services and Contents will always be supplied without interruptions, punctually and safely
Accept that Calzedonia does not guarantee that any possible material errors in Contents and Services supplied through the Websites shall be promptly rectified

Are the product images and photographs found on the Websites reliable?

The images, photographs and all representations found on Calzedonia Websites merely have an illustrative value. Calzedonia constantly implements measures aimed at ensuring that the photographs displayed on the Websites are true representations of original products and also implements every technological solution possible to minimize inaccuracies. That said; viewing variations are always possible due to various causes, even of a technical nature and sometimes linked to the technological characteristics of colour resolution on your computer. Subsequently, Calzedonia cannot be held responsible in case some graphic representations of products displayed on the Websites in relation to the above technical reasons should appear not perfectly suitable or corresponding.

If I am under 18 years of age can I use Calzedonia Websites?

If you are under 18 years of age you can freely navigate our Websites. You are not permitted to use those Services that require registration or transfer of data or information. Registration and use of the services available on Calzedonia websites is strictly for persons over the age of 18. No one under that age can register on the Websites nor use the services available therein, except in those cases where the minor has the consent of a parent or legal guardian. In all cases where you would use or access even one of the Services which require registration or the transfer of data and information as supplied through the Websites, you must ensure that you are over 18 years of age and have the faculty to stipulate binding contracts.

When surfing the Web if you see or if you are requested to provide information which you do not understand or which is not totally clear, always ask your parents for assistance. Remember: this is always valid not only for Calzedonia Websites, but also for all other sites that you visit on the Internet.

What policy does Calzedonia apply in relation to brands, names and intellectual property?

Calzedonia is the sole proprietor of the actual and future registered logos and brands, included amongst which are: CALZEDONIA, INTIMISSIMI, TEZENIS, FALCONERI, HOTEL VERONESI LA TORRE and any other distinctive brand which includes the relevant words, including the relevant brand names registered for each of the brands and the companies of the Calzedonia Group.

Calzedonia reserves the right of sole use of its logos, brands and distinctive markings.

The Contents and other material on the Websites, as protected by the applicable copyright, patent or other relevant legislation, may not be copied, modified or reproduced nor used, without the express written consent of Calzedonia, even in the case of further contractual agreements stipulated and negotiated with the User.

What are COOKIES and how are they used by Calzedonia?

Calzedonia also uses cookies issued by third parties. For information in relation to the policy regarding the use of cookies on Calzedonia Websites, you can consult our Privacy Policy. The Websites can contain links to other sites which are not directly connected to Calzedonia. We would point out that these websites are in no way managed nor controlled by Calzedonia, which cannot be held responsible for the contents and the regulations contained therein. The General Conditions are exclusively applicable to Calzedonia Websites and not to other websites that may be consulted by the user through use of the above mentioned links.

Can I send and upload Contents onto Calzedonia Websites?

Certain Services supplied by the Websites (e.g. My Calzedonia, My Intimissimi, forums, blogs, events, competitions and temporary and extraordinary themed initiatives) allow you to send and upload Contents, such as photographs and opinions, seen the very nature of the Services, which are destined for communication and distribution.

Calzedonia implements a policy of inspecting and choosing sent contents and images by removing from its systems, at its complete discretion, all those images which contravene the regulations contained in this web page. In particular, users are asked to comply with the rules on sending illegal and/or abusive images and contents, which may infringe on the rights of others or which violate privacy laws, laws regarding intellectual or industrial property and other rights of third parties. These include material which is considered to be pornographic and/or sexually explicit, slanderous, threatening, damaging, vulgar, obscene or otherwise reprehensible or offensive, in accordance with the applicable legislation and the behavioural regulations contained in this page. Calzedonia cooperates with the Public Authorities in all those cases where necessary data and/or information is requested to apprehend those carrying out illegal activities.

The following principles and behaviour regulations are set out below; we would kindly ask you for your compliance with regards to the sending and the uploading of contents on our Websites. If you choose to use this particular type of Service, you must accept and comply with the following regulations and principles. In the case that you should not accept these rules, we kindly request that you do not send or upload contents through Calzedonia Websites.

Principles

You may send contents at your total discretion and under your exclusive responsibility;
Calzedonia cannot be held responsible for Contents sent by the User, nor can it ensure the completeness, accuracy, authenticity or legality of such material;
The publication of opinions sent by the User does not represent the expression of opinions or recommendations on the part of Calzedonia, which specifically does not recognize such opinions as its own.
Calzedonia can remove, modify, distribute, communicate and use the Contents sent by the User, who by sending them, relinquishes any material or moral right in relation to the above material;
By sending these contents the user allows Calzedonia the unlimited right to use, without restrictions on means and geographic areas. Calzedonia can, however, directly or through third parties, use, copy, transmit, extract, publish, distribute, publicly display, release, create related works, host, index, memorize, note, codify, modify and adapt - including the unrestricted right to adapt for any means of communication for broadcast purposes - in any form or with any kind of tool, current or future, all Contents, including audio and video materials, that should be sent by the User, even on the part of third parties.
The User, who sends images and portraits, permits Calzedonia to use these images for the purposes and in accordance with the conditions described in the General Conditions hereunder. Specifically, the User recognizes the Calzedonia's right to partially or totally utilize the sent images, which can be used, with regards to this right, as a whole or in single parts or components, even in editing, cuts or modifications, without any restrictions, except in the case where these images can prejudice the dignity, reputation and the personal standing of the affected party and relatives. The User permits Calzedonia to reproduce, publish, distribute, communicate, publicly display and represent, in any place and by any means (e.g. Internet, screening during public events or in its retail points, publication in catalogues and magazines etc.), any of the above images. Thus accepting Calzedonia as sole and exclusive proprietor of the images and films, as well as all the usage and exploitation rights in any form and by any future or present means. The User relinquishes, at the moment of sending, any right in relation to the above, independently from circumstances that the images may or may not contain representations relative to his/her person.
The sent material will not be returned to the user and remains the property of Calzedonia, which consequently cannot be held responsible for the loss or destruction of the sent items.
The Services supplied on the Websites allow the User to send and upload Contents destined for personal use. The User must carry out these operations in his/her faculty of operating for non-commercial or professional purposes, except in the cases specifically indicated above.

User Behavioural Regulations

Use respectful language, taking care not to use violent, offensive or obscene terms and expressions.
Refrain from publishing intentionally false, offensive, illegal, slanderous, obscene Contents, which are in any case non compliant with the law or intentionally detrimental to third parties.
Do not publish Contents aimed at the distribution of political, spiritual or religious ideologies.
Do not infringe the privacy of third parties: for example by displaying names and surnames, cell phone numbers or addresses. In particular do not supply information regarding persons under the age of 18.
If you send photos or videos of persons under 18 years of age, you must ensure that you have obtained the express consent of the parents or guardians.
Always verify the validity of the data inserted in the Contents and refer to the source of texts and/or articles written by other parties, if any. Always ensure that you comply with the laws applicable in Italy, in relation to patents and other industrial or intellectual property rights.
Always avoid publishing explicit or subliminal advertising messages.

How does Calzedonia protect my privacy and my data?

Calzedonia considers people's privacy to be an essential value. In particular we are committed to protecting the privacy of users on our Websites. If you wish to know how, we invite you to consult the following link: Privacy Policy.

Calzedonia implements security and preventative measures of a technical and organizational manner aimed at protecting the security of its Websites and of their Users. In particular, these measures are aimed at ensuring that the information in relation to its Users is protected from the risks of loss, destruction, unauthorized access or illegal use.

With specific reference to the payment systems available for purchases on the Websites, we use PCI DSS standard systems with regards to information relative to credit cards. Calzedonia does not possess any data files storing such information.

With specific reference to the reserved areas available to the User (e.g. Wish List, My Intimissimi), the above are subject to registration and the subsequent allocation of access credentials by Calzedonia, composed of a User ID linked to a Password.

You can make the most important contribution to your password security by following a few simple precautions:

Keep your password secret, do not give it to anyone and do not write it down.
Do not allow anyone else to use it.
If you think that the security of your password has been infringed, change it. We would remind you that for your greater security, our systems force you to change the password you have been assigned at registration upon your initial access to the Website, in such a way that no one else, other than yourself, can know it.

These General Conditions are regulated by Italian Law and shall be interpreted accordingly. Possible disputes inherent and/or subsequent to the above must be resolved under Italian Jurisdiction. The Verona Courts have been assigned jurisdiction for the application of these General Conditions.

USER GENERATED CONTENT TERMS OF USE (UGC ToU)

Please Note that this is a legal agreement between you ("You") and Calzedonia S.p.A. and, if any, its subsidiaries and affiliates (collectively, "Calzedonia," "We" or "Us"), owner of the website tezenis.com. You should read carefully the following terms of use ("TOU").
By accepting to have your picture, and, at Calzedonia’s sole discretion your caption associated with such picture posted by Calzedonia, you agree to be bound by these TOU. These TOU affect your legal rights and obligations. If you do not agree to be bound by all of these TOU, you should not accept to have your content/contribution posted by Calzedonia on its digital platform.

1. Giving your approval (even through specific hashtag), You authorize Calzedonia S.p.A. to communicate and/or publish or diffuse of a contribution of theirs, of any form or nature and on any support (including, without limitation, images, photos, videos, sounds, music, texts, and works of any type), grants permanently, irrevocably, non-exclusively, free of charge and royalty, all and any rights of economic exploitation including the rights related to copyrights and rights relevant to these contributions (hereinafter “Authorized Contributions” or “Contribution/s”). Therefore, You expressly acknowledge that Calzedonia has the right to use, re-use, create derivative works, publish, re-publish, display, perform, transmit, exhibit, keep in database and reproduce the Contribution, in whole or in part, individually or in conjunction with other material, including without limitation, text, photographs, or images, in any medium (whether now known or hereafter invented) and for any and all purposes, including but not limited to advertising, publicity, promotion, packaging, and trade, without restriction as to manner, frequency, or duration of usage, it being understood that Calzedonia will have no obligation to display the Contribution and You will have the right to ask for your Contributions’ deletion, in every moment, by way of email message to the address: hello@tezenis.com. Calzedonia reserves the right to display your picture without your caption.

2. You represent that You are at least eighteen (18) years old or adult under your legislation. If You are not of such age, your parent or guardian shall accept these TOU on your behalf. Moreover, You acknowledge and agree to abide by all applicable laws in your Country on this matter.

3. You guarantee that You own the Contribution or otherwise have the rights and the legal power to act in order to commit to these TOU in your jurisdiction and that the contribution is an original and exclusive work and that the work:

does not derive of any work of third parties without their authorization;
does not breach or can breach in any way privacy rights, publicity rights, author’s rights, registered trademarks or other rights of intellectual or industrial ownership of third parties;
does not breach or can breach in any way the economic rights or personal rights of third parties as You have received the authorization and/or specific consent by any third party (or any other person having rights on them);
does not breach any law provision, including by way of example, Law no. 633/1941; Law Decree no. 30/2005; Law Decree no. 70/2003; Law Decree no. 196/2003 as subsequently amended, modified and/or integrated;
it is not indecent, racist, discriminatory or, in any way, contrary to public order or public morals;

and commits to indemnify Calzedonia S.p.A. and its entitled persons in any case in which one or more of the above-mentioned statements are false or incorrect.

4. Calzedonia is not responsible for, and does not endorse, the Contribution and does not have any obligation to prescreen, monitor, edit, or remove any Contribution.

5. In case of your Contribution violates these TOU, You may bear legal responsibility for that Contribution, in any case, for the contractual liability or non-contractual liability (including, for example, negligence or breach of the law) in case of: (i) patrimonial damages (including, for example, any arising damage, loos of income, current or forecast profits, contracts, business, opportunities or forecast savings); (ii) loss of reputation; (iii) consequential or indirect damage suffered by the Grantor or third parties.

6. You accept that you will indemnify and/or defend (at Calzedonia’s request) Calzedonia and/or its entitled persons, and will hold it harmless from all costs, direct and indirect damage, expenses, losses, including legal and court fees relevant to any claim and/or application and/or action that can be performed at any place by third parties, including public authorities, administrative and state bodies, due to any dispute deriving from or relevant to the use of the contribution by Calzedonia and/or your entitled persons and to the statements and guarantees given by You in these UGC TOU.

7. You will not assign the Terms of Use or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the prior written consent of Calzedonia. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid or otherwise unenforceable, such portion will be deemed severable from these Terms of Use and will not affect the validity and enforceability of the remaining provisions, and the remaining provisions of the Terms of Use remain in full force and effect.

8. These TOU shall be governed and enforced in accordance with the Italian Law, without regard to its conflict of laws rules. Any proceedings and/or actions relating to the subject matter shall be brought exclusively in the courts located in the State of Italy. The competent Court is the Court of Verona.

INFORMATION NOTICE REGARDING DATA PROCESSING (art. 13 D. Lgs 196/03)

Calzedonia S.p.A. (hereinafter referred to as “Calzedonia” or “Controller”) wishes to inform you that D. Lgs 196/2003 (“Code of Privacy”) ensures that personal data are processed by respecting all Data Subjects’ rights, fundamental freedoms and dignity, particularly with regard to confidentiality, personal identity, privacy and the right to personal data protection.
Based on this Code, the processing of all personal data shall be transparent, conspicuous and lawful in order to fully protect legal rights.

Please read the following information that describes how and why we process personal data as we do.

Categories of data collected
The data collected consists of personal data (included but not limited to: full name, alias, photographic images, videos, and/or including third parties etc). The Data Subject will give to Calzedonia images or video including third parties, only after obtaining consent by owner in accordance with D.Lgs 196/2003. In particular, the consent shall be explicit, informed and documented in written form. Moreover, the consent shall be given referring to the purposes of the processing outlined in this document.

Type of processing
Personal data will be processed by digital and electronic means and will be possessed by Calzedonia for no longer than is necessary to achieve the purposes for which it has been collected.

Purpose of processing
Personal data will be processed for communicating and promoting Calzedonia’s brands through publication and dissemination of images and videos provided by the Data Subject on websites, social networks and all of the digital channels managed by or utilized by third parties associated with Calzedonia.

Disclosure of Personal Data: Processor and Person tasked with processing
Personal data may be disclosed to Companies belonging to Calzedonia Group and to Calzedonia’s suppliers (specifically appointed as “Processor”). Calzedonia’s employee (appointed as “Person tasked with processing”) may have access to personal data.
Images and videos collected could be disseminated on websites, on social networks and all of the digital channels managed by or utilized by third parties associated with Calzedonia.

Data Provided Voluntarily
Data Subjects provide personal data on a voluntary basis. Should a refusal to provide images or video occur, the Controller will not disseminate or publish data to achieve its purpose for which it has been collected.
The consent to disseminate and publish will be expressed by the Data Subject through identification of a specific “hashtag” #TEZENISOK. Calzedonia will send the Data Subject a specific message via an Instagram Post. Should consent exist, the Data Subject shall respond to Calzedonia’s post by writing the hashtag #TEZENISOK. This hashtag will count as an expression of consent to the publication and dissemination for the purposes described in this document.

Data Subjects’ rights
Data subjects are entitled at any time to obtain confirmation of the existence of personal data concerning themselves and be informed of their contents and origin, verify their accuracy, or otherwise to request that such data be supplemented, updated or rectified (Section 7 of Legislative Decree no. 196/2003).
The above Section also provides for the right to request deletion, anonymity or blocking of any data that is processed in breach of the law, as well as to object in all cases, on legitimate grounds, to processing of the data.
All requests should be emailed to: privacy@calzedonia.it
Controller of Personal Data is Calzedonia S.p.A., headquartered in Dossobuono di Villafranca, Via Monte Baldo 20, Italy.

WELCOME TO THE CALZEDONIA GROUP WEBSITES.

Hereafter, you will find information on how we use the personal data of the individuals who navigate on our websites. If you would like to have a more complete picture of the principles that we follow in the management of our websites and in the protection of your information, we invite you to read the General Conditions for use of the websites.
The following information applies to the domains and sub-domains registered for each of the trademarks and companies belonging to the Calzedonia Group, such as CALZEDONIA, INTIMISSIMI, TEZENIS. We inform you that this privacy policy refers only to the sites used by the domains and sub-domains registered for each of the trademarks and companies of the Calzedonia Group, and not for any other websites which may be visited by the users via links.
We reserve the right to update the contents of this screen periodically. We therefore invite you to review our privacy policy regularly so as to remain updated with respect to any changes that may have been made since the last time you looked.
To find out more about privacy and the use of your personal data, select the area of your interest, depending on whether you are merely a visitor or a user of web services subject to registration.

FOR THOSE WHO VISIT THE CALZEDONIA GROUP WEBSITES

This screen describes a few rules of management of the Calzedonia Group websites, with reference to the personal data of the users who visit them. These rules apply in all the cases in which you access our websites, navigating on the screens without registering or completing or entering data on web forms.
By visiting the websites of the Calzedonia Group, you accept the terms and conditions detailed hereafter. If you consider that you cannot accept these terms we ask you not to access or use the contents and services offered through our websites.

What types of data do we collect during the user’s navigation?
What are Cookies and how do we use them?
Who do we share navigation information with?

FOR THOSE WHO USE WEB SERVICES REQUIRING PERSONAL DATA

Spontaneous e-mail transmission
Compiling forms on the websites
Mode and purpose of data processing
Consent to use
Communication and disclosure
Rights of data Subject
Data controller and processor
Transfer of personal data to Countries outside the European Union

WHAT KIND OF DATA DO WE COLLECT DURING THE USER’S NAVIGATION?

While you visit our websites, the information systems assigned to their operation normally acquire certain data the transmission of which is implicit and necessary for the internet to function. This is information that is not collected to be associated with identified persons but that by nature, after being processed and associated with data in the possession of others, could make it possible to identify the users. This category of data would include, for example, the IP addresses and domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.) and other parameters pertaining to the operating system and the computing environment used by the user. Calzedonia uses these data for the sole purpose of processing anonymous statistical information about the use of the websites and to control their correct operation. The data could be used to ascertain responsibility in case of possible information crimes. Except in this case, the data remain on our information systems for a period which usually does not exceed thirty days.

You may find social buttons/widgets on the Calzedonia Group websites. These are special "buttons" showing the icons of social networks (for example, Facebook and Twitter). These “buttons” allow the users visiting the Calzedonia Group websites to reach and interact directly with the social networks with a "click". Your click on the social buttons/widgets will allow the social network to acquire the data relative to your visit. Aside from these cases, in which you spontaneously agree with your click to share the data of your web activity with your chosen social networks, Calzedonia does not share any navigation data or user data acquired through its websites with the social network accessible thanks to the social buttons/widgets. For any other information about cookies and social buttons/widgets used by our sites, please write to us at privacy@calzedonia.com

WHO DO WE SHARE NAVIGATION INFORMATION WITH?

The data acquired during navigation may be known to other companies which provide the companies in the Calzedonia Group with computer assistance services and data processing (as in the case of activities of hosting assigned to other companies and connected with the use of our internet websites) appointed for the purposes as data processors. The data may also be known to and processed in the companies of the Calzedonia Group by personnel assigned to data processing, in the limit to which this is necessary in connection with their duties, performing only the actions necessary for such performance. In case of express request and under the circumstances authorized by law, the data may be communicated by Calzedonia to the authorities of public safety and the police forces. No navigation data is disclosed in any way. You can ask for the list of Data Processor by writing to privacy@calzedonia.com

SPONTANEOUS E-MAIL TRANSMISSION

When you spontaneously send an e-mail to one of the e-mail addresses indicated on our websites, we acquire the sender’s address and any other personal data you include in the message and attachments. The e-mail addresses indicated on our websites, and any other e-mail address of the Calzedonia Group, are not personal in nature even when they bear the name and/or surname of a physical person. They belong to the business organization and their primary purpose is to permit the effective management of the business activities of the Calzedonia Group companies. This means that any messages sent to the e-mail addresses of the Calzedonia Group may be read by other people in the organization in addition to the addressee. When you send e-mail to the e-mail addresses indicated on our websites you declare that you have read and accepted the conditions of use detailed in this policy.

COMPILING FORMS ON THE WEBSITES

When you access the websites of the Calzedonia Group and decide to use its interactive services (such as requesting newsletters, registering on websites and communities, making purchases, participating in events, campaigns, etc.), you may be asked to fill out a form on the website with some of your personal data. We hereby provide you with some information that will help you understand how we use the data you send us.

HOW WE COLLECT PERSONAL DATA AND PURPOSE OF DATA PROCESSING

To access the services and content provided by our websites, you may be asked personal data such as your first and last name, address, e-mail, credit card number, etc. We will never ask you for sensitive data on our web forms (such as your racial or ethnic origin, religious, philosophical or political believes, the state of your health, your sex life, etc.) or any judicial data (data on your police record, or relative to your position as a suspect or accused person). The data are processed by means of IT and telematic tools and hardcopy supports, in respect of the provisions of law tending to guarantee security and confidentiality, as well as accuracy, updating and relevance of the data with respect to the declared purposes. As a matter of fact, you yourself can help us ensure that your data are always accurate by communicating any changes to privacy@calzedonia.com. The data you give us will be processed by personnel expressly designated by the Data Controller as assigned personnel and/or data processors, depending on the respective profiles of authorization assigned. The personnel appointed and their supervisors may perform operations of consultation, use, processing, comparison and any other operation, including automatic processes, only if they have been expressly authorized to do so. We use the personal data you give us only for purposes strictly connected with the individual service requested and used. Whenever we intend to use your personal data for other or different purposes from the provision of the service requested, before proceeding with processing we will request your consent.

Hereafter we list the services available through our websites for which we ask you to provide your personal data. For each service we indicate the purpose of processing.

Registration for the newsletter: the newsletter is a communication with promotional and advertising content, sent to all the interested parties who request it. On some of our websites, registration for the newsletter implies sending promotional communications that are not generalized, but are targeted on the basis of the language, sex and country of origin of the interested party. This means that we process the data we receive so as to divide the registrations into groups distinguished by language, sex and country of origin so that the newsletter sent is as close as possible to the person who requests it and could be interested. In case you ask to unsubscribe to newsletter service, we will delete your personal data within 72 hours after your request. We will send you newsletter communication with your consent only, that consist on the legal basis for the processing.

Participation in exhibitions, events, contests and theme initiatives scheduled from time to time as special and temporary events: Only with your consent, we will use the data to enable you to participate in the specific initiatives which you may attend from time to time. In relation to each event/exhibitions/contest/etc, we’ll provide you information notice describing how we process personal data, the purposes of processing for which the personal data are intended, the legal basis for the processing, the retention of data and all the other information requested by art. 13 of Regulation EU 2016/679.

Registration in restricted web communities: only with your consent, we will use the data to enable you to create your own reserved area on our websites and participate in the activities of the virtual community (such as creating wish lists, sharing your content with other users through the Calzedonia Group websites, chronology of purchase, e-mail preferences, etc.). We point out that registration in our web communities will enable you to access many of the other services on the websites more easily, but is not a required condition for using them. For example, you can receive the newsletter or make purchases even without being registered. In case of non-use of your account for two years, we’ll delete it as well as the data connected to it.

Purchase of products: the data you give us are used to fill your purchase orders and related activities (delivery of goods, billing, management of payments, purchase of customised products and other activities.) The legal bases for the processing will consist in the sales agreement; your data will be kept for the time necessary to fulfill the legal obligations in relation to the sales activity, after that they will be deleted.

Applying for a job: when you send your resume spontaneously, or answer an open ad, we will use your data for the necessary activities of selection and recruitment. When you fill out the web form for a job application we will provide you with specific information. After 48 months starting from your application, we’ll delete your CV.

Customer Care: Calzedonia provides you with a support service - usually provided through and live-chat, phone, email - aimed at helping its customers before, during and after the purchase of a product or service. In some cases, we may need to ask for your personal data in order to provide you information on purchases, shipments, returns, payments, products and / or services, to handle complaints, etc.
Only with your consent, we may collect your personal data through questionnaires aimed at determining customers’ level of satisfaction of our Customer Care.

Requests of information or contact (for example, requests of trade and technical information, contact requests, status of orders, availability of products, etc.): the data you give us will be used to send you only what you have requested, after that they will be deleted.

Only with your consent – that you can withdraw by writing to privacy@calzedonia.com – we may also use your personal data for other purposes, as described below.

Direct marketing: we might ask for your consent to use your data to send you marketing communications (for example birthday greetings) or general advertising promotions or messages, as well as to carry out market research and surveys (e.g. questionnaires) and to obtain feedback on your level of customer satisfaction with our products and services, which we will do via post, e-mail, fax, text message, landlines and/or mobile phone calls, etc. If you agree to receive this type of communication, it will be valid for automatic communications (e.g. e-mail and text message) and also for traditional communications (normal post). You can withdraw your consent to the processing of your personal data for said purpose at any time – by writing at privacy@calzedonia.com, even on a selective basis, say for example you would like to receive communications only though the post and not those sent out automatically. We are writing to let you know that the Privacy Code (art. 130, paragraph 4 of Italian Legislative Decree 196/2003) allows for what is known as “soft spam”. This means that without having to obtain your express consent, we can use the email address you provided for a previous purchase for the purposes of direct sale of products of ours which are similar to those you have already bought, unless you object to it by writing at privacy@calzedonia.com. Apart from the specific rules on “soft spam” if we intend to gather your personal data to send you commercial communications, we will ask you for your consent beforehand.

Analysis of consumer habits: in some cases, only with your consent, we may use the data you send us to take advantage of particular services (such as requesting the newsletter or making purchases) for what is called “profiling”, which is an analysis of the social breakdown of consumers by age, sex, country of origin, profession, consumer habits, etc. Profiling involves processing the data you give us to create groups of consumers divided by market segment on the basis of a targeted set of elements (such as sex, country of origin) in order to reach more evolved profiles based on preferences, online conduct and previous purchases. This activity serves two purposes: it enables us to develop products and services with characteristics in line with the preferences of our consumers and it enables us to send advertising messages as nearly as possible geared to your tastes and interests.

Personal data regarding your online activities and purchases will be retained for 1 year, after that we will delete them.

Communication of your data to third parties: only with your consent, you can receive trade offers referring to products of other companies operating in the fashion, luxury and retail sectors.

CONSENT TO USE

In all cases in which your consent is required in order to process your data, we will specifically request it for the individual purpose, expressed freely and without conditioning.

COMMUNICATION AND DISCLOSURE

Calzedonia communicates your personal data to third parties exclusively when this is necessary and functional to the attainment of the purposes of use of the data pursued in function of the service requested by you, and in any case proceeds to communication only after informing you and, where necessary, obtaining your consent to do so. In general, the data collected through the individual services and for the purposes indicated herein are normally communicated to the following categories of organizations:

organizations to which the right to access them is granted by law or regulations (such as public security or police forces);
companies in the Calzedonia Group such as parent companies, subsidiaries and affiliates;
data processing companies and providers of information services (e.g. web hosting, data entry, management and maintenance of information infrastructures and information services, e-mail marketing, Acquirer, etc.);
companies and offices performing consultant services;
other companies operating in the fashion, luxury and retail sectors, to send their business communications only with the specific consent of the interested party.

In particular, certain specific services provided through our website may require communication to other categories of organizations such as:

purchase of products: Banca Sella, Paypal, shipping companies, financial institutions, companies performing services of mail carriers and forwarders of correspondence
job applications: consultant firms for the recruitment and selection of personnel, with the purpose of supporting the Data Controller in evaluating the profiles and applicants.

Calzedonia does not ordinarily disclose your data. Certain services provided by our websites (such as "share my wish list"), however, permit the disclosure of your personal data to other users and web network services; this is, however, left to your free choice and is only possible after your specific and voluntary initiative. In some specific cases, however, we may ask you to send us your personal data (including photographs and audio-visual material) to enable you to participate in events, competitions and theme initiatives having an extraordinary and temporary character which, by their specific nature, require communication and disclosure of data. In these cases we will inform you and ask you to give your specific consent.

RIGHTS OF DATA SUBJECT

At any time, you can exercise the right granted by the law. By writing to privacy@calzedonia.com you can exercise the following rights:

Right of access
You will be able to obtain from the data controller confirmation that a personal data processing concerning you is being processed and, in this case, obtain a copy of the data being processed.

Right to rectification
You have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed.

Right to erasure
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
you withdraw your consent and there are no overriding legitimate grounds for the processing;
you object to the processing and there are no overriding legitimate grounds for the processing,
the personal data have been unlawfully processed
the personal data have to be erased for compliance with a legal obligation.

Right to restriction of processing
You have the right to obtain from the controller restriction of processing where one of the following applies:

you contest the accuracy of your personal data, for a period enabling the controller to verify the accuracy of the personal data;
the processing is unlawful, and you oppose the erasure of the personal data and request the restriction of their use instead;
the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;
you have objected pending the verification whether the legitimate grounds of the controller override those of the data subject

Right to object
You have the right to object, oat any time to processing of personal data concerning you which is based Data Controller’s legimate interests, including profiling.

Right to data portability
You have the right to receive the personal data concerning you, which you have provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where: (a) the processing is based on or on a contract and (b) the processing is carried out by automated means.

In exercising your right to data portability, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible.

Right to lodge a complaint with a supervisory authority
Where needed, you have the right to lodge a complain with a supervisory authority in order to obtain the protection of the rights granted by Regulation EU 2016/679

TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION

We can transfer personal data collected through this website to countries outside the European Union (specifically, USA), this data can be stored on servers of Customer Relationship Management service providers. We transfer the data to Privacy Shield certificated suppliers or we ask suppliers to underwrite Contractual Clauses. We appoint our suppliers as Data Processor, you can ask for the Data processors’ list by writing to privacy@calzedonia.com

DATA CONTROLLER AND PROCESSOR

Except for personal data processed for ecommerce sales purposes,the controller of the data of users of all its websites: CALZEDONIA, INTIMISSIMI,TEZENIS is Calzedonia S.p.A, with management offices at Via Monte Baldo no. 20 Dossobuono di Villafranca (VR), Italy.

Calzedonia S.p.A. shall be contactable by writing at privacy@calzedonia.com

Data Protection Officer of Calzedonia S.p.A. shall be contactable by writing at DPO@calzedonia.com