Customer Service

Giftwrap

• Can I purchase my order with a gift wrap?

  Tezenis offers the gift wrapping service. In the final stage of your purchase, you can choose which items to include in the gift box or if you would like to receive the gift kit to proceed with the DIY package.

• Which type of gift wrap can I choose for my online order?

  Tezenis allows you to choose two types: a gift box where the items indicated at the checkout will be packaged (maximum 5), or a gift kit (DIY kit) to wrap the gift as you wish.

• Can I place a single order with multiple gift-wrapped products?

  While placing your order, you can choose which items to put in the gift box. However, it is not possible to select more than one gift box per order. To include other items in another gift box, we recommend placing a new order. In any case, you can add the DIY kit option (Self Kit to package items at home) and add the required amount to the items you want to package. We remind you that you can choose the Gift wrapping option and add the DIY kit to the same order.