The express delivery cost is 65 DKK. The standard delivery cost is 39 DKK and you get free delivery for any order over 299 DKK. The price for the pick-up point delivery is 55 DK. UPS will take care of your delivery. In the shipping confirmation email you will find the link to track your package.
Order before 12 noon (Italian time) and your goods will be delivered at your
chosen address within 48 hours (express delivery) or 5 working days
(standard delivery and pick-up point). Any orders made after that time will
leave our warehouses on the next business day. You can monitor your order
through the tracking link you received in your email.
We inform you that during special events (Sales, Black Friday or Cyber Monday, etc.) your order can be slightly delayed. This delay is due to the high number of shipments. For further information please contact our Customer Service.
You can check the status of your order at any time by entering the "ORDERS"
section, after logging in to your account. If you are not registered on
tezenis.com, you can directly access the Follow your order / return page. In
this case, you will have to enter the order number and the surname indicated
at the time of purchase. Here you can check and monitor your order clicking
on "Monitor the shipping of your order.
Make sure you place your order from the Tezenis website of the same country
you would like to ship to.
Also remember that the billing address and shipping have to correspond to
the same country.
If you do not receive your order within expected time, check the state of
the delivery on the order status.
No, make sure that someone is present at the chosen delivery address.