Tezenis Club

Terms and conditions of the “Tezenis Club” promotion

Premise

TEZENIS SPA, a company subject to the direction and coordination of Oniverse Holding SpA, with registered office in Malcesine (VR), Via Portici Umberto Primo n. 5/3 and administrative headquarters in Dossobuono di Villafranca (VR), Via Monte Baldo n. 20, VAT no. 02253210237, together with VERUDELA d.o.o., with registered office at Anžurjeva ulica 2d, 1260 Ljubljana Polje, VAT number SI97703958 (hereinafter jointly the “Promoters”), makes discounts, benefits, and services available to customers who wish to benefit from them at "Tezenis" stores (both directly operated and participating franchises) and on the website www.tezenis.com/si/.

To enjoy these benefits, customers must become holders of the Tezenis loyalty card. The issuance of the Tezenis loyalty card (hereinafter the "Card") and its use are governed by the following conditions (hereinafter also referred to as the "Regulations"), which the recipient Customer must read carefully.

The activation of the Card, in the manner set forth in section 6 below, implies the Customer's acceptance of these regulations.

Tezenis Spa reserves the right to periodically modify, even partially, these conditions. The relevant amendments will enter into force 10 (ten) consecutive days after their publication on www.tezenis.com/si/loyaltylanding . In the event that the recipient Customer does not accept the changes made, they will have the right to cancel their registration, a right which, in any case, they hold at any time as specified below.

The use of the Card after the changes come into effect implies, by conclusive conduct, the acceptance of the modifications made.

Tezenis Spa also reserves the right to suspend, temporarily or permanently, at any time, this loyalty program, without the Customer having any right to claim against it (without prejudice to the respect of rights already acquired by participants up to that moment), by giving notice on its website and/or at the participating points of sale. These Regulations are always available for consultation at the designated address.

Address: www.tezenis.com/si/loyaltylanding/

1. Promoter

Verudela d.o.o., a company with registered office in Anžurjeva ulica 2d, 1260 Ljubljana Polje, VAT Number SI97703958.

2. Participants

All stores operating under the "Tezenis" brand name, whether managed directly by Tezenis Spa (so-called "directly operated stores") or franchised and, therefore, managed by other corporate entities (so-called "affiliated stores"), which participate in the initiative by displaying the relevant advertising and informative material. The list of participating stores can be viewed on the e-commerce website www.tezenis.com/si/.

3. Territory

Slovenian national territory.

4. Type / Denomination / Purpose of the Initiative / Duration

This is a promotional initiative consisting of a loyalty program based on the collection of points on a digital card called "Tezenis Loyalty Card", granting exclusive benefits to its holders. The purpose of the initiative is to build customer loyalty through a rewards program that recognizes benefits for Customers holding the Card.

Without prejudice to the premises, section 7 ("How it works") and section 10 ("Interruption of the program – Card deactivation – Miscellaneous"), the Card does not expire.

5. Recipients

End consumers of legal age (adults) who hold the Card according to the registration and operational procedures indicated below.

6. Registration Procedures

The Card can be issued to the Customer in digital format directly by the point of sale or by accessing the website www.tezenis.com/si/loyaltylanding.

Registration for the "Tezenis Club" loyalty program will require the creation of a specific "Tezenis Club" account, which will allow the Customer to access their personal page on the brand's e-commerce website and their profile on the "Tezenis" app.

Registration systems will prevent minors from joining the loyalty circuit. Activation/registration is carried out in compliance with privacy regulations. The Tezenis Club Card is personal and non-transferable. Each Customer may not activate more than one card during its validity. The Tezenis Club Card is strictly for private, non-commercial use.

The Customer may freely request to be removed from the loyalty program at any time by contacting customer care at hello@tezenis.com, or by accessing the website www.tezenis.com/si/loyaltylanding.

7. How it works

The Card will allow the customer to benefit from discounts, promotional operations, and dedicated special initiatives, which will be appropriately advertised and communicated from time to time. The Customer can take advantage of the dedicated benefits simply by showing their Card to the store staff or by accessing the dedicated area on the website www.tezenis.com or via the specific APP.

Any communication regarding participation in the loyalty program that is strictly essential for the provision of the related services (such as, by way of example, confirmation of registration/cancellation, allocation of dedicated discounts or reserved free gifts) must be understood as necessary for the execution of the program itself. Therefore, by accepting these regulations, the Customer consents to receive such communications, which will be sent to the contact details provided in the program registration form. Refusal to receive such communications will make it impossible for Tezenis Spa to proceed with the program and deliver the associated services. Any express refusal made during the course of the program will result in its automatic termination.

Customers who log into their account on the Tezenis app will have access to all the benefits provided by the Tezenis Loyalty program. For the complete list of benefits provided by the program, please refer to section 9 of the regulations ("Benefits").

8. Earning and Use/Conversion of Points

Loyalty points will be automatically credited to the customer's Card upon completion of missions, games, and other activities available on the App and reserved for members of the Tezenis Club program.

The connection of the Card to the e-commerce account and/or the App account must be performed by the Customer only once; this link will subsequently be stored by the system for the purpose of future purchases and activities.

Accumulated points can be converted into discount coupons exclusively through the "Tezenis" App. To do so, the Customer must access their profile and select the available coupon. Each coupon will entitle the holder to a discount of Euro 5.00 (five/00) upon conversion of 100 points, applicable against a minimum spend of Euro 10.00 (ten/00). Coupons will be valid for 30 (thirty) days from the date of conversion; they can not be combined with any ongoing promotions but cannot be used for the purchase of items already on sale.

In order to use the coupon at points of sale, the Customer must identify themselves before the receipt is issued by presenting the Card or by providing identification details (first and last name, e-mail address, or phone number associated with the Card). In the case of purchases made via e-commerce or the App, the Customer must log into their account using their personal credentials.

Failure to identify the Customer in accordance with the procedures indicated above will not allow either the crediting of points or the use of coupons, it being understood that it will not be possible to retroactively request the crediting of points or the application of benefits.

The Customer can check their points balance at any time at participating "Tezenis" stores, as well as through the e-commerce website or the "Tezenis" App.

The Promoter reserves the right to offer, at its sole discretion, temporary promotional initiatives such as, by way of example, points accumulation campaigns with multipliers (such as double or triple points), which will be communicated in the manner deemed most appropriate from time to time.

The Card does not constitute a payment instrument. Accumulated points have no cash value, are not convertible into cash or products, and are non-transferable to third parties.

Earned and unused points will be valid for 24 (twenty-four) months from the date of crediting; after this period, they will be automatically cancelled. The Customer may receive reminder communications via the App or the contacts provided, aimed at encouraging the use of points before they expire.